Collection Clerk

Orange, CA 92867

Posted: 02/03/2020 Job Category: None Job Number: 1886646 Pay Rate: $16.00/hour

Job Description

We have immediate opportunities for Customer Service Professionals to handle Debt Collections for an established Medical and Healthcare Billing Service located in Orange, CA:

Responsibilities will include telephone debt collection via a high volume of outbound and inbound calls. Debt Collector must be customer service oriented, communicate effectively, and document all conversations. All notes logged in CRS (fico) system, no dialer.

Weekly call goals vary based on contact rate, inbound calls, and skip tracing. Focus is on medical, dental, car insurance, and bail bonds industries.

This is a duel factor secure call center environment and PCI compliant company.

REQUIREMENTS:

Minimum one year experience in a high call telephone environment

Healthcare experience and/or bilingual is a plus

Data Entry, Typing and 10 key proficiency

High level of customer resolution required

FDCPA knowledge a plus

SCHEDULE: M F 8am 5pm
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