Dispatcher

Cerritos, CA 90703

Posted: 04/10/2019 Job Category: None Job Number: 1824574 Pay Rate: $14.50/hour
We have an immediate opening for a Dispatcher/Customer Service Representative for an office equipment distributor in Cerritos. The ideal candidate will be the main point of contact for our retail customer when needing supplies for the equipment for that is under Maintenance Contract. Duties will also include handling the scheduling and dispatching of technicians for repair for our customer base.

Job Duties:
Schedule and dispatch technicians depending on the service calls and locations
Customer service for Retail Customers under Maintenance Contract
Creating sales order for items needed to keep customers up and running on their copiers and printers under Maintenance Contract
Making sure that customers are current on their maintenance contract before shipping out supplies
Closing service calls documentation as technicians finish service calls for the day.

Skills:
Personable
Positive attitude
Organized
Initiative
Critical thinking
Enjoys a high paced environment
Ten Key
Excel/Word/Outlook
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